Warranty Policy

At HAVOC, we aim to provide reliable products and a satisfying customer experience. Certain products sold through our store may include a manufacturer or seller warranty.

The applicable warranty period and conditions may vary depending on the product.

1. Warranty Coverage

Where applicable, warranty coverage may protect against manufacturing defects that occur during normal and intended use within the specified warranty period.

The warranty period will be mentioned on the relevant product page, invoice, warranty card, or other applicable documentation.

2. What Is Covered

Depending on the product, warranty coverage may include:

  • Manufacturing defects
  • Functional failures caused by manufacturing issues
  • Other defects specifically covered by the applicable manufacturer warranty

3. What Is Not Covered

Warranty generally does not cover damage caused by:

  • Accidental drops or physical damage
  • Water or liquid damage unless specifically supported
  • Improper use
  • Unauthorized repair or modification
  • Normal wear and tear
  • Scratches, dents, or cosmetic damage
  • Incorrect installation or handling
  • Power surges or electrical damage
  • Use contrary to the manufacturer’s instructions

4. Warranty Claim

To make a warranty claim, please contact HAVOC with:

  • Order number or proof of purchase
  • Product name
  • Description of the problem
  • Photos or videos, if requested
  • Warranty card or other documentation, if applicable

Our team may inspect or troubleshoot the product before approving a warranty claim.

5. Warranty Resolution

Depending on the product and the nature of the issue, an approved warranty claim may result in:

  • Repair
  • Replacement
  • Replacement component
  • Another solution provided by the manufacturer or seller

The final resolution may depend on product availability and applicable warranty terms.

6. Important Notice

Warranty terms can vary by product. Always check the warranty information provided with the specific product before purchasing.

For any warranty-related questions, please contact HAVOC customer support.